ATLANTA: ATLANTA, Jan. 13, 2025 /PRNewswire/ — Switchboard, MD is announcing the launch of ThreatAware, an advanced solution designed to identify potential infectious disease risks early and enable clinicians to intervene promptly with at-risk patients. ThreatAware combines advanced natural language processing and machine learning models to analyze patient communications across phone calls, texts, emails, and patient portals. Developed in collaboration with practicing multi-specialty physicians, the solution uses criteria defined by clinicians to identify and prioritize potential disease-specific cases. By aligning the model’s capabilities with the needs outlined by physicians, ThreatAware delivers reliable insights that empower clinical staff to focus on patient needs, enabling faster and more efficient care delivery.