Tata Communications Readies Kaleyra AI: The Game Changing, AI-Powered Future of Customer Interactions

MUMBAI, India: MUMBAI, India, Dec. 13, 2024 /PRNewswire/ — Tata Communications (NSE: TATACOMM) (BSE: 500483), a leading global communications technology player, today announced Kaleyra AI — a future forward, artificial intelligence-powered flagship portfolio that’s set to redefine customer interactions. The game changing portfolio will initially offer three distinct capabilities that go beyond traditional communication tools. Designed to integrate effortlessly with communication channels and live agent interfaces, the suite will leverage Generative AI (GenAI) to provide a competitive edge through streamlined, personalised and highly engaging customer interactions. The initial capabilities on offer comprise:

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