NASHVILLE, Tenn.: NASHVILLE, Tenn., Jan. 14, 2025 /PRNewswire/ — INTELITY®, the leading guest experience platform in hospitality, today announced the release of GEMS 2.0, a transformative platform that unifies hotel guest data and digital touchpoints to enable truly personalized experiences. The release marks a significant milestone in CEO Steve Proctor’s modernization initiative, delivering on his promise to revolutionize the company’s core technology platform with innovative features that luxury properties demand.