TORONTO: TORONTO, Nov. 20, 2024 /PRNewswire/ — SysAid, a leading provider of Enterprise and IT Service Management solutions is proud to announce its recognition as one of the Emerging Leaders in the Gartner® report for AI Knowledge Management Apps/General Productivity. According to the report, “Emerging Leaders typically possess visibility within the market as well as both strong features and future potential. Their size and financial strength enable them to remain viable in a fast-moving and evolving market. Emerging Leaders typically respond to a wide market audience by supporting broad market requirements. However, they may fail to meet the specific needs of vertical markets or other more specialized segments.”